Top Property Management Trends

Top Trends for Property Managers in 2022


In the past few years, the property management industry has adapted in response to the ongoing pandemic and growing tenant expectations.

 

Property managers have requested, among other features, the need for seamless communication tools and resources to provide more support to owners and tenants alike. As such, the need for quick communication across all channels has been a big trend. This is followed by using property management tools to automate redundant processes such as accounting and portfolio management. Another emerging trend is to provide tenants with more amenities as property managers and landlords work hard to retain quality tenants.


Keep reading to unravel the biggest property management trends in 2022.

 

Communication

It has been a tumultuous time for tenants and landlords alike - and property managers are all too aware of this. This has led to more emphasis on tools that could simplify communication between landlords and tenants alike, enabling better management. The use of software makes this easy as property managers can easily review all communications. This includes access to chat histories, emails, and even text conversations. They can also organize lease agreements, references, and applications. This trend of staying connected with tenants and landlords will continue deep into 2022 and beyond.


The Use of Property Management Technology

This recurring theme across most industries may surprise anyone new to property management. Most property managers need to use software to automate various parts of their business, such as accounting and communication once their portfolios grow large enough. Technology can free property managers to focus on customer-centric services such as preventive maintenance and communication with tenants.

 

In addition to the simplification of redundant processes, property management tools have enabled data analytics to gain insights into a rental unit’s financial viability.


Simplification of Recurring Processes

Property management software has simplified the leasing process and reduced the amount of time and energy that teams often devote to this area. They have now set up online rental listings and rental applications completed using an app. Lease signing is also handled with a software tool (while taking into account the law of the land).

 

Other emerging technologies include virtual showings as interested prospects tour a rental unit from the comforts of their home. If they like what they see, they can schedule an appointment for an in-person visit.


The Use of Rental Incentives

Even though the market is widely regarded as a ‘landlord’s market, it has been getting more difficult to secure high-quality tenants. This is especially true in urban housing markets, and rental incentives can effectively draw in tenants.

 

Some property managers may use incentives such as gift cards to nearby restaurants, free laundry day, or even a one-month-free rent.

 

Longer Leases

For most people, homeownership may not be possible in the near future. These renters mostly consist of professional tenants seeking more housing security beyond six months or even 12 months. This ties in with the last point because finding and retaining quality tenants is more beneficial to landlords, so they will be more open to signing in longer lease agreements.


Services Over Amenities

A 2022 survey by Buildium found that tenants care less about physical amenities such as swimming pools and gyms and more about customer satisfaction and seamless communication. This means they value faster response times to maintenance calls and services over everything else.

 

These services include:

●    Instantly responding to requests and being available round the clock

●    Connecting via online mobile platforms, live chat, and SMS

●    Preventive maintenance services


The Most Important Trend for Property Managers in 2022

Property managers have their work cut out for them as the housing market gets even more crowded and tenant expectations climb. To wrap up, our advice to landlords and property managers alike is to introduce technology into their processes and improve communication with tenants.

 

Let us know if we missed any important property management trends for 2022, and we might update this space with more information.

 

If you haven’t hired a property manager already, click here to learn more about our services and how an experienced property manager can share some of your burdens.

Las Vegas Ranked #9 for Diverse Food Scenes in the U.S.

September 8, 2025
When people think of food diversity in America, their minds usually go straight to New York City. But according to a recent study highlighted by the esteemed culinary school, Escoffier, the Big Apple doesn’t take the top spot. Instead, San Francisco claimed first place — praised for its bustling variety of cuisines and holding the title for the highest density of restaurants per capita among major U.S. cities. What’s even more exciting for us locals? Las Vegas earned the #9 spot on the list of the most diverse food cities in the country. Why Vegas Stands Out Las Vegas may be known worldwide for its neon lights and entertainment, but the dining scene is what keeps both tourists and residents hungry for more. From celebrity chef–driven restaurants on the Strip to hidden neighborhood gems serving authentic global flavors, Vegas has transformed into a true culinary destination. While seven of the top 10 cities named in the study were coastal (a trend Escoffier notes is tied to cultural diversity and a robust restaurant scene), Las Vegas proves that you don’t have to sit on the coast to experience world-class variety. Our city thrives on international influence — with dining options that range from Korean barbecue and Italian trattorias to Thai street food, upscale steakhouses, and plant-based fine dining. A Foodie Destination on the Rise Being ranked in the top 10 isn’t just a nod to the Strip’s luxury restaurants, but also to the everyday spots that locals love. With new eateries opening regularly, the Vegas dining scene continues to evolve and surprise. So, whether you’re a longtime resident or just visiting, Las Vegas offers something for every craving — proving once again that this city is more than just an entertainment capital. It’s a place where cultures, flavors, and creativity come together to make the dining experience as dynamic as the city itself.

The Power of Gratitude in Building Strong Business Relationships

September 3, 2025
In business, one truth always stands out: no one succeeds alone. Whether you’re running a small business or managing a large organization, your success is built on the connections you make. And one of the simplest yet most impactful ways to strengthen those relationships is through gratitude. At McKenna Property Management, we’ve made gratitude a core part of our culture from the very beginning. Our owner and broker, Jenni McKenna, personally hand-delivers gifts to some of our VIP agents every single month . While it may sound like a small gesture, it makes a big difference. These thoughtful touches show our VIP Agents how much we value their trust in us, collaboration, and hard work. But it’s not just about the gifts. Gratitude comes in many forms—thank-you cards, handwritten notes, or even a quick phone call to say “we appreciate you.” What matters most is the consistency and authenticity behind the gesture. Over the years, these small acts of appreciation have helped us build trust, loyalty, and long-lasting relationships that go beyond a simple business transaction. By showing genuine appreciation, we’ve created strong bonds with clients and agents alike, and those connections have allowed McKenna Property Management to grow into what it is today. If you’re a business owner or professional, here’s our tip: make gratitude part of your business strategy. It doesn’t have to be extravagant—even the simplest “thank you” can strengthen relationships and open the door to new opportunities. At the end of the day, business isn’t just about numbers—it’s about people. And people remember how you make them feel. 💙

4 Days in Las Vegas – A Local’s Guide to the Perfect Trip

August 19, 2025
Planning a trip to Las Vegas? Whether it’s your first visit or your tenth, it’s easy to get overwhelmed by all the options. As locals, we know how to balance the must-see attractions with spots that many visitors miss. This four-day itinerary blends the energy of the Strip with the character of the neighborhoods beyond it, giving you a true taste of what Vegas has to offer. Day 1 – The Main Event: Everything Happening on the Strip Morning: Start with brunch at Alexxa’s in Paris Las Vegas , where the drinks come in disco balls and the atmosphere is upscale, modern, and trendy. Every Saturday and Sunday, a live DJ keeps the vibe upbeat while you enjoy brunch from 7:00 AM to 2:45 PM . Afternoon: Stroll through the Bellagio Conservatory & Botanical Gardens , an ever-changing floral masterpiece perfect for photos (and a break from the casino floor). Each season the gardens transform into a different showcase of sights, sounds, scents and colors. The conservatory team changes out the design, and replant and repurpose as much of the living plant material as possible. Evening: Dinner at Din Tai Fung inside ARIA. If you’ve never tried their famous dumplings, you’re in for a treat — and yes, the chocolate xiao long bao is as good as it sounds. Night: Dance the night away at Omnia Nightclub in Caesars Palace, or if clubbing isn’t your thing, see one of the incredible Cirque du Soleil shows on the Strip! Some of our team members recommended KÀ, or Mystère. Although Absinthe is not a Cirque du Soleil production, it is another great recommendation! This one is unapologetically raunchy and hilarious- and it is for ages 18+. More show recommendations can be found at the end of this blog! Day 2 – The Arts District Morning: Grab brunch at Makers & Finders , a lively Latin café with killer coffee and a creative menu. Afternoon: Spend time exploring the Arts District’s unique shops like Alt Rebel , Spilled Milk , and Antique Alley Mall . If shopping isn’t your scene, dive into something spooky different with Zak Bagans’ Haunted Museum . And if you’re not into scary, check out the end of this blog for more exhibits/museums in Las Vegas! Evening: Dinner at Esther’s Kitchen , where fresh, handmade pasta and sourdough steal the show. Night: Head to Atomic Golf where you can explore four floors of immersive golf games, bars, food and private event spaces! Day 3 – Immersive Fun At Area 15 Morning: Start with breakfast at The Peppermill , a retro Vegas staple known for its huge portions and vintage diner vibe. Afternoon: Spend the day at AREA15 , where you can wander through the mind-bending Omega Mart , explore the Illuminarium , check out Wink World , and so much more. Evening: Dinner at Block 16 Urban Food Hall in The Cosmopolitan — a foodie paradise with everything from Momofuku to Ghost Donkey . Nightcap: End your evening with a glamorous cocktail or mocktail at The Chandelier Bar inside The Cosmopolitan. Day 4 – Vegas Local + Tourist Combo Morning: Breakfast at The Broken Yolk Café . A favorite amongst Vegas Locals with multiple locations throughout the valley! They serve up an amazing breakfast with unique drinks. Afternoon: Choose between hiking the Historic Railroad Trail (Lake Mead views!) or exploring the stunning Red Rock Canyon . You can hike Red Rock, or drive through and enjoy the scenery. Evening: Step into old-school Vegas with dinner at Capo’s Restaurant & Speakeasy . Night: Ride the High Roller observation wheel for breathtaking views, then grab a frosty cocktail at Minus5 Ice Bar to cap off your trip. Local Pro Tips Do not swim in the Beach Club pools — just trust us on this one. Avoid ATM fees in casinos by bringing cash ahead of time. Characters on the Strip aren’t free — they’ll ask for tips after photos. Don’t limit yourself to the Strip — Vegas has amazing off-Strip attractions. Escape rooms here are great! Try Escapology at Town Square or PanIQ Room at The Venetian. Bring comfortable walking shoes — distances on the Strip are deceiving. October is the best month for weather. Additional Show Recommendations: A Vegas Golden Knights Game A Raider’s Game ANYTHING at the Sphere (Postcards from Earth, The Backstreet Boys, Eagles, etc.) The Atomic Saloon Show inside the Venetian RuPaul’s Drag Race LIVE! At The Flamingo Las Vegas Exhibits/Museums to check out: The Bodies Exhibit The Titanic Exhibit The Neon Museum Madame Tussauds Mob Museum This 4-day plan mixes the best of the Strip with local treasures, so you’ll leave Vegas feeling like you’ve truly experienced it — not just skimmed the surface.